Welcome to Locksmiths.ae. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing this website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our website or services.
2. Services
Locksmiths.ae provides professional locksmith services including, but not limited to:
- Residential locksmith services
- Commercial locksmith services
- Automotive locksmith services
- Emergency lockout assistance
- Lock installation, repair, and replacement
All services are subject to availability and may vary depending on location and circumstances.
3. Service Requests & Appointments
- Service requests can be made via phone, website, or other communication channels.
- Appointment times are estimated and may vary due to traffic, emergencies, or unforeseen conditions.
- Emergency services are prioritized and handled accordingly.
4. Pricing & Payments
- Prices provided are estimates and may change after on-site inspection.
- Final charges depend on the nature of the work, materials used, and service complexity.
- Payment is due immediately upon completion of service unless otherwise agreed.
- We accept cash, card, and other approved payment methods.
5. Cancellations & Refunds
- Customers must inform us as early as possible in case of cancellation.
- Cancellation charges may apply if a technician has already been dispatched.
- Refunds, if applicable, are processed at the company’s discretion based on the service provided.
6. Customer Responsibilities
You agree to:
- Provide accurate information regarding the service request.
- Ensure legal ownership or authorization for the property, vehicle, or lock being serviced.
- Provide safe access to the service location.
Locksmiths.ae is not responsible for issues arising from incorrect or misleading information provided by the customer.
7. Liability Disclaimer
- While we take utmost care, Locksmiths.ae is not liable for pre-existing damage to locks, doors, frames, or vehicles.
- We are not responsible for indirect, incidental, or consequential damages.
- Our liability is limited to the cost of the service provided.
8. Warranty
- Any warranty offered applies only to workmanship and installed products as specified at the time of service.
- Warranty does not cover damage due to misuse, wear and tear, or third-party interference.
9. Website Use
- Content on this website is for informational purposes only.
- Unauthorized copying, distribution, or misuse of website content is prohibited.
- We reserve the right to modify or discontinue any part of the website without prior notice.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.